As the Chief Customer and Banking Officer at Starling Bank, Bernadette plays a crucial role in ensuring the bank’s operations adhere to all applicable regulations and internal policies. She is responsible for protecting the bank’s customers and minimizing non-financial risk.

She joined Starling in 2022 and has had an extensive career in financial services, demonstrating significant expertise in risk management and regulatory compliance, having held previous senior leadership roles in Risk, Compliance and Financial Crime across retail, SME and commercial banking.