This research working group session brings together experts to explore emerging insights into scam prevention and disruption.

Professor Mark Button, University of Portsmouth, will present Disrupting Scammers: What Can We Learn from Scambaiters?, sharing interim findings from ongoing research into how scambaiters disrupt scammers. Based on an analysis of over 60 scambaiters active on social media, the research has identified more than 50 disruptive techniques. The presentation will highlight some of the most interesting, innovative and controversial methods used, and explore key considerations for organisations looking to learn from these approaches.

Molly Maclean, Opinium, will present The State of Scams in Europe. Drawing on insights from 22,260 respondents, this session will explore how Europeans are being scammed, the channels used, reporting behaviours and the methods applied to identify scams. Alongside key findings from the Global Anti-Scam Alliance report, the session will also allow time for discussion, including questions on the study and suggestions for future survey topics.

The GASA Working Groups will feature in-person meetings at each of the Global Anti-Scam Summits. These meetings are open to all summit attendees, surfacing ongoing projects within the Working Groups and inviting feedback from the wider GASA community. This will allow projects under the Working Groups to be presented, discussed and improved, while helping practitioners from across industries connect. The format will vary Working Group by Working Group, but will always include presentations from ongoing projects and feedback from attendees under the Chatham House rule of confidentiality.